Caitlin Roan

Caitlin Roan is an accomplished Customer Success Manager with extensive experience in managing client relationships and maximizing revenue across multiple industries. At Crunchtime since June 2023, Caitlin continues to drive customer success. Previously at PAR Technology from September 2021 to September 2022, Caitlin oversaw 35 national and international brands valued at $2M and conducted quarterly business reviews with marketing leaders and executives. At Vacasa, Caitlin managed a business valued at $6.8M across 190 clients from September 2019 to September 2021. Caitlin's earlier roles at White Lodging, including Group Housing Manager and Group Rooms Manager, involved managing substantial revenues and executing corporate strategies. Caitlin began a career in hospitality as a Front Office Supervisor, achieving high client satisfaction ratings. Education includes a degree in Restaurant, Hotel, and Institutional Management from Texas Tech University.