Julia Backa is an experienced Customer Success Architect at Crunchtime, where responsibilities include collaborating across teams to provide strategic solutions and optimize customer success. Prior roles include Senior Customer Success Manager and Zenput Customer Success Manager, managing numerous clients and enhancing platform adoption. Julia also served as a Marketing & Sales Enablement Consultant at Mindmatrix and held positions at Goff Backa Alfera & Company, LLC as a Staff Accountant and Marketing Coordinator. Additional experience includes a role at Meetingsbooker.com focusing on customer relations and marketing, along with an internship at Clearstream Solutions. Julia holds a Master of Science in Business Management from Dublin City University and a Bachelor of Fine Arts in Photography from Otterbein University.
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