Alison Chan is a skilled data analytics professional with extensive experience in the financial services and technology sectors. Currently serving as the Lead Data Analyst at Crypto.com since May 2022, Alison has previously held the position of Manager - Digital and Innovation at DBS Bank, focusing on alternative data approaches and customer experience design. Prior roles include Senior Customer Experience Data Analyst at foodpanda, where Alison developed an NLP model for NPS Driver and Sentiment Analysis, as well as various analytical positions at Sa Sa International Holdings Limited. Alison holds a Master’s degree in Electronic Commerce and Internet Computing from The University of Hong Kong and is pursuing an Executive Certificate in AI in Fintech and Open Banking from Saïd Business School, University of Oxford, complemented by a Bachelor of Business Administration in Banking and Finance from The Hang Seng University of Hong Kong.
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