Joe Zhang is a Senior Application Support Engineer currently based in Shanghai, working at Crypto.com since 2025. Previously, they served as an Application Support Analyst at Citi from 2020 to 2023, where they monitored derivatives applications and conducted root cause analysis for IT issues. Joe holds a Master of Science in Computer Science from the City University of Hong Kong, where they developed expertise in data mining, machine learning, and deep learning. They also have experience as a Research Assistant, where they researched light field image processing, and an internship at China Minsheng Bank. Joe is proficient in English, Mandarin, and Cantonese.
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