Scott F. is a seasoned IT professional with extensive experience in technical support and systems administration. Currently serving as a Senior Information Technology Support Engineer at Crypto.com since September 2021, Scott has consistently excelled in resolving complex issues and exceeding customer satisfaction targets. Previous roles include IT Support Engineer at Take-Two Interactive Software, Inc., and Systems Administrator, where responsibilities involved providing first-line and second-tier support, as well as maintaining local site hardware and applications. Scott's background also includes positions as a Desktop Support Engineer at Con Edison Clean Energy Businesses, Desktop Support Analyst at Lazard, and various web development internships, showcasing a strong foundation in both IT support and development. Scott holds a Bachelor's degree in Computer and Information Sciences and Support Services from the State University of New York at Oswego.
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