Gaurav Kumar is an experienced IT professional with a strong background in technical support and engineering. Gaurav Kumar began a career as a Desktop Support Engineer at ICCS - Business Process Management Company from April 2019 to May 2021, followed by a role at Parahittech as a Technical Support Engineer from May 2021 to October 2022. Gaurav Kumar then advanced to CSInfocomm Pvt Ltd, first serving as an Avaya Support Engineer from October 2022 to April 2025 and currently holding the position of Senior Executive (Avaya L2 Engineer) since April 2025. Gaurav Kumar completed a Bachelor of Computer Applications in Information Technology from Janardan Rai Nagar Rajasthan Vidyapeeth University, graduating between 2014 and 2017 with a B+ grade.
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