Mark Knaus

Mark Knaus is a Senior Manager at CSA Group, overseeing Operations for CSA Group Testing Services and Label Sales. Since April 2015, Mark has held various roles within the organization, including Business Manager for Consumer Product Evaluation and Data Analytics Manager, focusing on enhancing customer loyalty and operational excellence through data analysis and performance monitoring. Prior to this, Mark served as Business Development Manager and Operations Manager for the Cleveland division at OnSpeX (part of CSA Group), where responsibilities included managing a division with $2M in annual revenue and ensuring exceptional service and timely technical testing results. Mark's career began at Thomson Reuters, where significant contributions were made as a Senior Technical Writer and Principal Editor. Mark holds both a Master's and Bachelor's degree in English from John Carroll University.