Michelle Forbes has extensive experience in certification support services, currently serving as the Manager of Certification Support Services at CSA Group since August 2008, with a progressive career that includes roles such as Supervisor of Post Certification Services and Team Lead of Certification Management Services. In addition to corporate experience, Michelle is an active Volunteer Firefighter with the East Haddam Volunteer Fire Department since January 2023, earning multiple accolades including Firefighter of the Year and a Lifesaving Award. Before these roles, Michelle served in the US Navy as a Personnel Specialist. Educational qualifications include a Master’s Degree in Diplomacy from Norwich University, a Bachelor’s Degree in Business Management from Albertus Magnus College, and various certifications in fire safety and project management.
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