Khaddyja M.

Khaddyja M. is a Senior Brand Protection Enforcement Analyst at CSC Digital Brand Services, where responsibilities include domain name recovery, take down enforcement, and client relationship management since July 2016. Previous positions at NetNames from August 2011 to June 2016 included roles as Vendor Operations Analyst, Product Support Specialist, Registry Operations Specialist, and Fulfilment Specialist, focusing on managing supplier relationships, TLD launches, and internal communications related to domain offerings. Earlier experience includes working as a Customer Compliance Support Officer at Jobcentre Plus and Head of Customer Services at Ecobank Transnational. Khaddyja holds a Master's degree in Media, Communication and Technology from Brunel University of London and a Bachelor of Arts in Film and Video from ESAP - Escola Superior Artistica do Porto, along with a CELTA certification in English Language Teaching.