Thomas Mraz is an experienced professional in business process management, currently serving as a Senior Service Manager at CSC since October 2017, where responsibilities include leading an operational support unit focused on Business Process Management, Workforce Management, and Operational Readiness. Mraz also holds a position as an Adjunct Instructor at the University of Delaware, teaching Business Information Systems. Previous roles include Manager of Business Solutions and Process Improvement at the Administrative Office of the Courts, Director of Case Processing at the Family Court of the State of Delaware, and Management Analyst II at the Superior Court of the State of Delaware. Mraz holds a Master's Degree in Public Administration from Wilmington University and a Bachelor of Arts in Political Science and Government from the University of Delaware.
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