Benoît Lavigne is an experienced executive coach with over 15 years in management, primarily within the financial and public transport sectors. Currently serving as the General Manager at CSched, Benoît guides corporate strategy and drives organizational transformation. Previously, Benoît held various leadership roles including Director of Product Marketing and Customer Experience at Robotiq and Executive Director of Performance and Customer Experience at Réseau de transport métropolitain. Benoît's expertise lies in business intelligence, marketing research, and customer experience strategies, and they have been recognized for their participative leadership and versatility. Benoît holds an Accredited Coach Training Program certification and is pursuing a graduate diploma in management at HEC Montréal.
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