Anthony Khoali is an experienced Service Operations Manager at CSG, having held various leadership roles since July 2008, including Service Manager and Manager of Service Management. With a strong background in client management and service governance, Anthony's career includes positions such as Lead Technical Support Analyst and Senior Customer Support Services Consultant, where responsibilities encompassed mentoring teams, system maintenance, and customer engagement. Previous experience also includes a Business Systems Analyst role at Verizon Business and a Senior Administrator position at Vodacom. Anthony holds dual Bachelor's degrees in Management Information Systems and Psychology from the United States International University - Africa, as well as several certifications in project management and business analysis.
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