Bashierah Arnold

Bashierah Arnold is a seasoned professional with extensive experience in technical writing and management, currently serving as the Delivery Team Manager and Technical Writer at CSG International since May 2014. Prior roles include Lead Technical Writer at Infocare International from December 2011 to April 2014, where Bashierah was responsible for online help strategy development and project tracking, and Technical Writer positions at Attix5, Korbitec, and Laragh Courseware. Bashierah holds an MBA from the Graduate School of Business at the University of Cape Town and has furthered education with various training and courses in business analysis, data management, healthcare innovation, human-computer interaction, and user experience design.