Beth W.

Beth W. is a seasoned professional with extensive experience at CSG, serving as Technical Support Analyst Lead since August 2013 and previously as Lead/Advisory Test Environment Analyst and Senior Business Systems Analyst. In current roles, Beth excels in gathering system and functional requirements while recommending computer-based solutions that impact multiple functional areas. Notable achievements include project managing the data integrity for 3 million subscribers during migration to the CSG ACPV platform and mentoring team members across various projects. Beth possesses a diverse knowledge base in CSG platforms and is recognized as a subject-matter expert in Voice and ACPV, consistently delivering high-quality results with minimal supervision. Education includes a BA in Journalism from the University of Nebraska at Omaha.