David Wilson

David Wilson is a seasoned professional in service management with extensive experience across prominent telecommunications companies. Currently serving as Senior Manager of Service Management at CSG since December 2018, David ensures a leading service experience for Managed Services customers in the UK and Scandinavia. Previously, David held the role of Senior Manager of Service Management and Sales Support at Vodafone Carrier Services, where responsibilities included managing a global team and achieving significant revenue margins. David also contributed to Cable&Wireless Worldwide in various leadership positions, including Head of Service Management for Partners and Sales Support, and has a foundational background from Energis PLC in customer service roles. David's academic credentials include a degree in History from the University of Reading.