Gopalakrishna Palla is a Senior Manager of Service Management at CSG International, with extensive experience in the information technology and services industry. They have previously held positions such as Head of Contact Centre Technology at Bharti Airtel and Head of Information Technology at Bharti Realty, where they were responsible for IT operations, service delivery, and innovative technology solutions. Gopalakrishna is skilled in Service-Level Agreements, data center management, and project execution, and holds a Master of Science (MSc) in Computers from Andhra University.
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