Heather Smith is a seasoned software development professional with extensive experience in managing and directing teams across various organizations. Currently serving as the Director of Software Development at CSG since September 2017, Heather previously held the position of Software Development Manager at IBM, overseeing telecommunication billing and reporting applications. With a solid foundation in COBOL programming and project management, Heather has a proven track record from roles at CenturyLink and Qwest Communications, where responsibilities included leading software development initiatives and managing IT infrastructure projects. Heather's educational background includes an Associate Applied Science degree in Respiratory Therapy from Metropolitan Community College.
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