Hendra C. is a seasoned business analyst currently working at CSG since October 2021, with previous experience at DGIT Systems from 2020 to October 2021 and from 2015 to 2019 as a quality assurance analyst. Demonstrating expertise in gathering and analyzing customer requirements, Hendra has facilitated effective communication between customers and internal teams while ensuring adherence to acceptance criteria. Earlier roles include positions as a system analyst at Universal Shipping Inc., an information security analyst at TLScontact, a logistic manager and IT administrator at Transindo USA, Inc., and an import clerk at Universal Shipping Inc. Hendra holds an MBA from the University of Gloucestershire and a BBA in Management Information Systems from California State University, Fullerton.
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