Jacques van Heerden

Jacques van Heerden is an accomplished documentation writer and content creator with extensive experience in technical writing, editing, and instructional design. Currently serving as a Senior Documentation Writer at CSG since June 2023, Jacques has also contributed as an Editor and Content Creator at Nerdverse.co.za since April 2020 and previously worked as a Technical Writer at MRI Software until June 2023. Jacques's background includes roles as a Learning Content Specialist at Competitive Capabilities International, and various editorial positions focusing on research and learning design at Ndifuna Ukwazi. Notable skills encompass project management, quality control, and stakeholder communication, underpinned by an academic foundation with a Master's degree in English Language and Literature from the University of Cape Town and a BA Hons. from Stellenbosch University.