Joseph Mallah

Joseph Mallah is a Senior Manager in Service Management at CSG since January 2020. With extensive experience in customer care and project management, Joseph previously served as Care Program Manager and Project Manager at Redknee from July 2013 to December 2019, where responsibilities included managing support for significant clients and leading various projects in the MENA region. Prior roles at Nokia Siemens Networks included Intelligent Networks Team Leader and Engineer, focusing on client interface and service level agreement management. Joseph's career began at Geovision as a Project Coordinator/QA Specialist and as a Site Engineer at Bond Communications. Educational qualifications include a PMP certification from the Project Management Institute and a B.E. in Computer & Communications Engineering from the Lebanese American University.