Justin Serra

Justin Serra is a determined and reliable professional currently serving as the Director of Service Management. They possess extensive experience in test management and operational leadership, having held various roles such as QA Test Manager at TransUnion and System Integration Test Manager at CSG. Justin has contributed significantly to performance management and customer satisfaction initiatives at MTN and has a strong educational background with a Bachelor of Commerce in Informatics from the University of South Africa. Their exceptional interpersonal skills and self-motivation enable them to excel in high-pressure environments while effectively managing competing priorities.