Nathan Cooks

Nathan Cooks is an experienced telecommunications professional with a strong background in service management, billing, and revenue assurance. Currently serving as Director of Service Management at CSG since July 2018, Nathan has held multiple managerial roles including Senior Manager Managed Services and Senior Project Manager. Previous positions include Senior Manager Wholesale Carrier Services at Cell C and Specialist Consultant at GHMS (PTY) LTD T/A NC CONSULTING, where Nathan provided management advisory services. Nathan's extensive career at MTN spanned over seven years, during which roles included Senior Manager Wholesale Billing and Interconnect Operations Manager, focusing on interconnect billing processes and operational excellence. Educational credentials include an ITIL Foundation certification and a Bookkeeping Diploma, underscoring Nathan's technical and financial expertise in the telecommunications sector.