Rafek Gorgay is a Senior Software Development Engineer at CSG since April 2020, contributing to the development of critical components within a cross-functional Agile team. Previous experience at CSG includes roles as a Senior Technical Support Analyst and Technical Support Analyst, where responsibilities included training, performance reporting, and second-level technical support for CSG products. Prior to CSG, Rafek served as an English Teacher at American School Way and worked as an Embedded System Software Engineer at Vertebra Solution, focusing on the analysis, design, development, and testing of embedded software systems. Additional experience includes positions as a Business Solutions Specialist at Etisalat Misr, Technical Support at Telecom Egypt, and Call Center Agent at Orange Egypt. Rafek holds a Bachelor of Science in Computer Science from Minia University.
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