TM

Tom McGill

Executive Director, Digital Engagement Channels R&d at CSG

Tom McGill is an accomplished executive with extensive experience in software development and digital engagement. As the Executive Director of Digital Engagement Channels R&D at CSG since August 2006, Tom leads an international DevOPS organization of 70 professionals, managing platforms that drive over $80 million in revenue across multiple channels including email, voice, SMS, and web assets. Previous roles at CSG include Director of Software Development and Senior Software Development Manager, where Tom focused on product growth, client implementations, and team management. Before joining CSG, Tom held positions at Mutual of Omaha and Computer Task Group, contributing to software development and project management efforts. Tom holds an MBA in Strategic Management from The University of Chicago Booth School of Business and a BS in Computer Science from Creighton University.

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