Trena Smith serves as the Global Solution Sales Support and Engineering Head at CSG, where responsibilities include leading initiatives to assist the global sales team in revenue generation, qualifying accounts, managing RFP/RFI responses, and delivering BSS/OSS solutions that align with customer needs. Prior to this role, Trena Smith held various positions at CSG, including TSM Practice Head and TSM Solution Engineering Head, where the focus was on product suite delivery and architectural excellence across global markets. Trena Smith's experience also includes significant roles at NuVox Communications, BellSouth Telecommunications, and Home Depot, with a strong educational background in Computer Science from Kennesaw State University and multiple masters certificates from Oracle Education in Design Architecture and Database Administration.