Joni Smith is a seasoned professional in talent development and training, currently serving as a Talent Development & Onboarding Partner at CSG Talent since October 2025. Prior experience includes roles as a Recruitment Trainer at Futures, where Joni was instrumental in establishing a learning and development function within a high-growth recruitment context, and as a Recruitment Success Trainer at Barclay Jones, delivering blended learning solutions to enhance recruitment performance. At Sky Betting & Gaming, Joni designed and executed training programs for Contact Centre Advisors, emphasizing customer service excellence. Previous positions at LV= involved managing customer relations and training across various departments. Joni holds a Master of Arts in Creative Writing from Leeds Trinity University and a Bachelor of Arts in History and Sociology from The University of Huddersfield.
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