John Yassa is an experienced IT professional currently serving as a Network Analyst at The CSL Group Inc. since March 2018, following a role as an IT Support Technician. Previous experience includes working as a Technical Support Analyst at BMO Financial Group, where responsibilities involved providing technical support to internal users, troubleshooting Windows 7 and Microsoft Office products, and resolving mobile device issues. Additionally, John generated incident tickets within the Remedy ticketing system and provided support for the Avamar Backup and Restore system. Prior experience includes tenure as an IT Analyst at CSC from November 2004 to December 2016, contributing to the technical services field throughout a diverse career.
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