Amy Smith is a seasoned customer service professional with extensive experience in management roles across various companies. Currently serving as a Senior Customer Service Manager at CSL since April 2025, Amy previously held positions at CSL as a Customer Service Manager and at Seqirus as a Customer Service Team Leader. Amy's career began at the Royal Bank of Scotland, where responsibilities included fraud investigation and team leadership. Previous roles at Alcon involved leading customer service teams and overseeing performance improvement initiatives. Amy is skilled in team performance management, customer service culture development, and operational process optimization.
This person is not in any teams
This person is not in any offices