Carmen Ortiz, DBA, currently serves as the Head of Operational Engineering Services at CSL Behring, bringing a wealth of experience in quality assurance and process improvement. With a history of roles including Compliance Engineer, Business Process Excellence, and PACE Site Lead, Carmen has played a critical role in managing process enhancements related to SAP/S4 HANA and overseeing change management processes. Prior experience includes positions at MillerCoors, Sandoz, BluCaribe, and Biovail, where Carmen focused on quality product delivery, regulatory compliance, and documentation improvement. Carmen holds a Doctorate in Business Administration from Walden University, an MBA in Marketing from the University of Phoenix, and a Pre-Medics degree from the University of Puerto Rico-Mayaguez.
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