Wayne McCulloch

Wayne McCulloch is the Chief Customer Officer at Alkami Technology, where they lead a global team focused on customer success and experience in the digital banking sector. With over 25 years in the SaaS industry, they have held key roles including EVP & Chief Customer Officer at Kony, and Global Head of Customer Success at Google Cloud. Wayne has contributed to various advisory boards, including PS Principles and CSM Practice, while driving customer-centric strategies that enhance adoption and retention. They earned a Graduate Diploma in Management from La Trobe University and a Bachelor's degree in Information Technology from Swinburne University of Technology.