Ryan Knapp

Ryan Knapp worked as a Managed Service System Engineer at CSPi Technology Solutions starting in November 2021. In this role, they provided technical support to end users, troubleshooting and resolving hardware, software, and network-related issues. Ryan maintained accurate records of user inquiries and solutions using a ticketing system.

Prior to their role at CSPi Technology Solutions, Ryan worked at Beach Raker as a Supervisor and Machine Operator from August 2011 to May 2023.

Ryan Knapp has a Bachelor of Science - BS degree in Computer and Information Sciences and Support Services from American InterContinental University. In addition, they have obtained certifications in CompTia A+ and MS900 from CompTIA and Microsoft respectively in May 2023.