Muhammad Awais is a seasoned IT professional currently serving as a Business Technologist at Charles Square since August 2022. Prior experience includes a role as a Service Desk Analyst at CDW from November 2019 to August 2022, where Muhammad provided IT support for various hardware devices and applications, managed incident logging, and utilized IT service management tools. Earlier in the career, Muhammad worked as a System Administrator at Diyatech from February 2013 to February 2016, overseeing the administration of internal networks and the installation of Hyper-V and Windows Server 2016 R2. Muhammad holds a Master of Science (MSc) in Data Communication and Networks from the University of Hertfordshire, completed between 2016 and 2017.
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