Charles Square (CSq)
Rob Lloyd is an experienced IT professional with a diverse background in service desk management, technical support, and client consultancy. Currently serving as an Escalation Engineer at Charles Square since January 2022, Rob previously held roles including 2nd Line Team Leader at Bluecube Technology Solutions, IT Service Desk Team Lead at Beyond Networks, and Service Desk Team Leader at Twin Systems. With extensive experience in customer-focused consultancy, service delivery analysis, and relationship management, Rob has a proven track record in implementing efficient processes and solutions. Key achievements include the development of a database for an asset lifecycle team while at Phoenix IT. Prior roles include Non-Standard Request Administrator at Pink Roccade/Getronics and IT Support/Marketing Manager at Principal Corporation, showcasing a strong foundation in CRM systems and telemarketing. Rob's education includes GCSE qualifications from Verulam Boys School.
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Charles Square (CSq)
Gareth Broekmann and Craig Harris founded Charles Square in 2014 as a CTO consultancy helping financial services companies with specialist IT support pertaining but not limited to security, compliance, governance and IT budgets. We are extremely proud that Charles Square has expanded into a global company offering Cloud, Support and Distribution, delivering solutions that set a high bar on reliability, security and customer service. All under the CSq solutions brand umbrella. We are an independent IT consultancy focused on serving the comprehensive needs of businesses, in the full range of your business cycle. This is achieved by aligning IT and business goals, so that technology no longer just serves the business but helps it grow to its full potential. Charles square’s dedicated Distribution team enable us to offer end to end services from procurement to installation of IT hardware, software licenses and warranty, with pre-sale and post-sale support from our experienced internal teams and partner vendors. The Charles Square team is made up of IT consultants specialising in disciplines including, but not exclusively to: IT Business Strategy, IT Business Finance and Governance, Hardware and Software Procurement, IT Support, Networking, IT Management, IT Operations, IT Security and Business Continuity Planning.
Employees
51-200