Fabian Wirz is currently the Leiter Planung & Steuerung at CSS, a role they have held since 2024. Previously, they served as Teamleiter Kundenservice-Center at CSS Versicherung from 2021 to 2024 and as a Fachspezialist in Reporting und Analyse within Customer Experience Management before that. Fabian's early career included various positions at Schindler Aufzüge AG (Schweiz), including Specialist Customer Satisfaction Survey and Key Account Manager Assistant. They completed their initial training as a Lernender Mediamatiker and also underwent basic training with the Schweizer Armee in 2011-2012. Fabian is furthering their education at HSLU Hochschule Luzern in 2024.
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