Gilles Cavin

Gilles Cavin possesses a diverse background in IT support and e-business, with experience spanning from 2005 to the present. Initial experience included a stage at MEM SA, focusing on computer assembly and repairs, followed by a role as hotline operator at Loterie Romande, handling ticket processing for a new web platform. Gilles spent over a decade at SBB Cargo, serving as a specialist in e-business and SAP CRM, providing technical support, developing user training sessions in a bilingual setting, and managing project specifications and user accounts. Additionally, current involvement includes 1st level IT support at CSS Versicherung and a service desk role at Lab4tech. Gilles holds a CFC in Informatics and a certification in German as a second language.