Jim H.

Jim H. has extensive experience in technical support and engineering, currently serving as a Technical Support Specialist at CSSA since February 2006. Previously, Jim worked as a Field Engineer with an Avaya Business Partner from February 2010 to January 2012, where service and installation of various Avaya products were key responsibilities. Earlier in the career, Jim was employed as a tech at j&d systems from 2004 to 2006, focusing on the service and installation of Nortel BCM systems. Jim's educational background includes multiple certifications in Mitel technologies and extensive training in telecommunications from institutions such as Mitel University, Samsung Technical Academy, and Humber College, leading to a strong foundation in computer engineering and telecommunications technology.