Bill McLaughlin

Bill McLaughlin is an experienced advisor specializing in BPO and contact center solutions at TeleConnect since February 2024, with a robust background in optimizing onshore and offshore strategies. Previously, Bill served as Director of Enterprise Sales and Vice President of Customer Care at Harte Hanks, enhancing customer experience through intelligence-based solutions. As a Senior Sales Executive at Language I/O, Bill facilitated global customer support by breaking language barriers. Bill's extensive career includes founding and leading PacificHub Corporation, building a successful BPO company, and holding senior positions at Neusoft America and eTelecare Global Solutions, where foundational roles in sales and marketing were established. With over 30 years of sales and marketing experience, Bill continues to focus on language technologies and digital platforms.