Andrea Grimaldi

Andrea Grimaldi is an accomplished professional in customer success, currently serving as the Head of Customer Success at CTAIMA since April 2025. Previously held the same title at Lighthouse, where strategic initiatives led to improved retention and adoption rates for small and medium customers. Andrea's extensive experience includes significant roles at Twilio, managing customer success for EMEA and achieving exceptional retention outcomes, as well as roles at Pexip, Lifesize, Fenice Energy, SunPower, and Pevere Trasporti e Spedizioni, focusing on customer satisfaction, account management, and operational support. Andrea holds a degree in Communication and Public Relations from Università degli Studi di Udine.