Marc S. has a diverse work experience spanning multiple industries and roles. Marc began their career as a Summer Intern at Clairol in 1995, where they assisted with daily office tasks and analyzed product requirements.
In 1996, Marc became a Student Supervisor & SI Leader at the University of Connecticut Supplemental Instruction Program. Marc'sresponsibilities included compiling attendance data, training new SI Leaders, and leading discussion groups for students.
Following this role, Marc worked at the University of Connecticut Payroll Department as an IT Specialist and Webmaster. Marc designed and maintained the department's website and provided hardware and software support for users.
From 1998 to 2004, Marc served as an Information Technology Project Manager at Konover & Associates, Inc./Konover Construction Corp. Marc was responsible for network administration, system monitoring, and maintenance in a Windows LAN/WAN environment.
In 2004, Marc joined Connecticut Computer Service, Inc. (CTComp) as a Senior Network Engineer. Marc installed, configured, and supported IT systems for customers, including Cisco routers, switches, and firewalls. Marc also led projects involving Cisco Collaboration products and Microsoft Windows Active Directory domains.
From 2011 to 2017, Marc held the position of Lead Engineer, Unified Communications & Managed Services at CTComp. Marc managed a Help Desk team and oversaw managed service operations for clients.
Most recently, Marc has been serving as the Vice President of Service at CTComp since 2017. Marc is responsible for the day-to-day operations of the Service Department and leads a team of IT engineers. Marc also engages in project management activities for larger projects.
Overall, Marc S. has a wealth of experience in various IT roles, including project management, network engineering, help desk management, and web development.
Marc S. completed their Bachelor of Science (BS) degree in Chemical Engineering from the University of Connecticut from 1994 to 1998. In terms of additional certifications, they obtained the MCSA: Office 365 certification from Microsoft in March 2019. Marc also holds certifications such as Webex Contact Center Expert from Cisco, obtained in October 2021, and Citrix Certified Associate - Networking (CCA - N) from Citrix, obtained in February 2015. Marc S. has additional certifications from Cisco and Microsoft, including CCA - XenApp, CCNA - Collaboration, CCNA - Routing & Switching, CCNP - Collaboration, Microsoft Certified IT Professional – Windows Server 2008 Enterprise Administrator, Microsoft Certified Professional, Microsoft Certified Solutions Associate – Windows Server 2008, and Microsoft Certified Technology Specialist – Windows Server 2008 Active Directory, Applications Infrastructure, & Network Infrastructure Configuration. The obtained months and years for some of these certifications are not provided.
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