Matthew Poulin

Matthew Poulin is an experienced Information Technologies professional with a strong background in end-user support and technical services. Currently serving as an Information Technologies End User Services Technician at MilliporeSigma since April 2019, Matthew has also worked as a Field Service Engineer at Connecticut Computer Service, Inc. - CTComp and as a Help Desk Technician at IT Guardian. Previous roles include serving as an Intermediate Helpdesk Technician at Babcock Power and as a Customer Support Representative at TSD Rental LLC, where Matthew provided multi-level support and managed system configurations. With an academic foundation in Information Technology and Computer and Information Sciences, Matthew possesses comprehensive skills in troubleshooting, system setup, and support ticket management.