Robert Washburn

Robert Washburn is a seasoned IT professional with extensive experience in technical support roles. Currently serving as a Senior Engineer for Managed Services at Connecticut Computer Service, Inc. since January 2016, Robert has previously held various positions including System Engineer and Help Desk Support Specialist across a range of organizations such as Naugatuck Valley Savings and Loan, Chemtura, and Travelers. With a diploma in Analog Electronics/PC Networking from Porter & Chester Technical Institute, Robert has developed expertise in delivering Level 1 and Level 2 support for various systems including Windows and Microsoft Office suites, along with remote access technologies. Robert's career began in help desk roles, progressively advancing to senior engineering responsibilities, demonstrating a strong commitment to technical excellence and customer service.