CTI is a fiber telecommunications and internet service provider company.

Consulting

Information Technology

Internet

Telecommunications

Wireless

Computer Hardware

CTI's headquarters in Taylorville, IL, United States

Bobbie Dean

Kim Elder

Jeremy Anderson

Susan Lawrence

Erin Allen-Fleming

Aaron Bialas

The Fiber Operations Team at CTI is responsible for the end-to-end process of installing and maintaining fiber optic networks. This includes the construction, splicing, and installation of fiber lines, managing on-site operations, and coordinating with outside plant teams. They ensure that fiber internet and telecommunications services are delivered efficiently and reliably to customers.

Fiber Operations Team

The IT & Technical Support Team at CTI ensures the seamless operation of all IT infrastructures, providing critical support and maintenance for network systems, addressing technical issues for both internal and external customers, and managing overall IT operations to maintain high service reliability and efficiency for the company's fiber telecommunications and internet services.

IT & Technical Support Team

The Customer Support Team at CTI provides comprehensive assistance to customers, addressing inquiries and resolving issues related to fiber telecommunications and internet services. The team, led by the Customer Support Manager and Customer Care Manager, includes several Customer Care Specialists focused on delivering exceptional service, and a Customer Billing Coordinator who ensures accurate and timely billing practices, enhancing overall customer satisfaction.

Customer Support Team

The Finance team at CTI manages all financial operations including budgeting, financial planning, and analysis. They ensure accurate billing, handle collections, and maintain financial records to support the company's fiber telecom and internet services. The team also coordinates financial reporting and assists with strategic financial decision-making.

Finance

This department oversees the planning, coordination, and inspection of outside plant infrastructure.

Outside Plant Management

This department focuses on the installation and maintenance of fiber optic infrastructure.

CTI

Org chart

Teams

Fiber Operations Team

IT & Technical Support Team

Customer Support Team

Finance

Outside Plant Management

Fiber Installation

Offices

CTI

Org chart

Teams

Fiber Operations Team

IT & Technical Support Team

Customer Support Team

Finance

Outside Plant Management

Fiber Installation

Offices

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