Silvia Ammann is a Client Service Director and Head of Learning Organization with extensive experience across four continents. They are fluent in English, French, and German and have a passion for cross-cultural communications. Silvia managed operations at ctrl QS from 2015 to 2018, where they focused on establishing sustainable practices and enhancing service quality. They have also held positions as a Senior Online Support Consultant and Account Director, leading teams and overseeing international projects in the FMCG and luxury sectors. Silvia holds a Diplom-Dolmetscherin in Translation and Interpreting from Fachhochschule Köln.
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