CU*Answers was founded in 1970 and is a 100% credit union-owned CUSO located in Grand Rapids, Michigan. We build core solutions, not just core software. CU*Answers offers a wide variety of services for credit unions including its flagship CU*BASE processing system in both an online (SaaS) and in-house environment; self-service options featuring the It’s Me 247 Online Banking product, member check processing and direct deposit processing services. For more information about how “We Make Credit Unions Go” please visit CU*Answers at www.cuanswers.com.

Banking

Credit

Insurance

CU*Answers

CU*Answers' headquarters in Grand Rapids, MI, United States

Kris Lewis

Scott Collins

David Wordhouse

David Damstra

Amber Overla

Laura Welch-Vilker

Ashley Melder

The Leadership Team at CU*Answers is responsible for steering the company’s strategic direction, overseeing various operational departments, and ensuring that the organization effectively serves its credit union clients. This multidisciplinary team collaborates to drive innovation in software development, technology integration, client services, marketing, and sales, ensuring that CU*Answers continues to provide top-tier, comprehensive solutions to meet the evolving needs of credit unions.

Leadership Team

The Sales and Marketing team at CU*Answers is responsible for driving business growth by promoting the company's core solutions and services to credit unions. This team strategizes and executes marketing campaigns, cultivates marketplace relationships, manages client interactions, and provides educational resources. They work collaboratively to generate leads, foster customer engagement, and enhance CU*Answers' brand presence within the financial sector.

Sales and Marketing

The Software Development team at CU*Answers is responsible for designing, developing, and maintaining the company's core and self-service software solutions, including the CU*BASE processing system and It’s Me 247 Online Banking product. The team works collaboratively to create both online (SaaS) and in-house software environments, ensuring they meet the needs of credit unions and their members. They handle a range of tasks from frontend web development to backend programming and iOS application development, focusing on innovative and user-friendly financial technology solutions.

Software Development

The Technology and Network Engineering Team at CU*Answers is responsible for managing and optimizing the company's IT infrastructure, including network design, implementation, and maintenance. They ensure secure and efficient operation of network services, support the development of mobile technologies, and oversee the deployment of CU*BASE and It's Me 247 Online Banking solutions. By leveraging their technical expertise, they help credit unions deliver seamless digital banking experiences to their members.

Technology and Network Engineering Team

The Software Development and Technology team at CU*Answers is responsible for designing, developing, and maintaining the company's core software solutions including the CU*BASE processing system and It’s Me 247 Online Banking product. They ensure seamless integration of technology services, manage online and mobile banking development, and offer managed technology services to optimize credit union operations. This team drives innovation and product development to enhance the service offerings for CU*Answers’ credit union clients.

Software Development and Technology

The Operations Team at CU*Answers ensures the seamless implementation and ongoing support of our core solutions for credit unions. This includes overseeing conversion processes, managing electronic funds transfer (EFT) systems, supporting EFT operations, and handling procurement and fulfillment logistics. Their work is critical to maintaining robust and efficient services for our credit union partners.

CU*Answers

Org chart

Teams

Leadership Team

Sales and Marketing

Software Development

Technology and Network Engineering Team

Software Development and Technology

Operations Team

Offices

CU*Answers

Org chart

Teams

Leadership Team

Sales and Marketing

Software Development

Technology and Network Engineering Team

Software Development and Technology

Operations Team

Offices

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