Shubhranjoy Basu Ray

Shubhranjoy Basu Ray has a diverse work experience spanning multiple industries. Shubhranjoy started their career as a Sales Specialist at Vsynergize Cloud Solution in 2014, where they gained experience in sales. In 2015, they joined Credence as a Customer Service Specialist and worked there for two years.

In 2017, Shubhranjoy joined Concentrix as a Network Support Adviser, where their responsibilities included assisting customers with LAN and DTH connection issues and resolving internet speed problems. Shubhranjoy worked closely with the client "Virgin Media" to understand their vision for improved speed and technology.

In 2018, Shubhranjoy joined Cognizant as a Senior Process Executive. Shubhranjoy specialized in the CRM platform, specifically Salesforce. Shubhranjoy worked with various end-users to configure their Salesforce production environment to meet their CRM needs. Shubhranjoy'srole also involved testing different configuration tools.

Currently, Shubhranjoy is employed at CUBE84 as a Business Analyst. Shubhranjoy collaborates with clients to identify goals and requirements, analyze data collection practices, and improve current processes. Shubhranjoy is responsible for defining configuration specifications, developing relationships with clients, and mapping and migrating data from different sources. Shubhranjoy also provides technical support and constantly looks for ways to enhance monitoring and deliver better support to clients.

Shubhranjoy Basu Ray's education history starts with their completion of the AISSE (All India Secondary School Examination) in Mathematics from Kendriya Vidyalaya in 2007. They then pursued their AISSCE (All India Senior School Certificate Examination) in Mathematics and Computer Science from Kendriya Vidyalaya in 2009.

Following this, Shubhranjoy Basu Ray enrolled at Savitribai Phule Pune University, where they pursued a Bachelor of Engineering (BE) degree in Electronics and Communications Engineering from 2009 to 2017.

Aside from their formal education, Shubhranjoy Basu Ray has also obtained various certifications. These include being a Salesforce Certified Administrator (SCA), Salesforce Certified Advanced Administrator (SCAA), Salesforce Certified Platform App Builder Certification, and Salesforce Certified Platform Developer I. They have also earned certifications in Jenkins, Tableau for Data Science, Certified Data Scientist, Machine Learning, and SQL, all obtained through Udemy. They have also completed a certification in Splunk, though specific details regarding the institution and the completion date are not provided.