ML

Mindaugas Lancevicius

Head Of Network Operations Center at CUJO AI

Mindaugas Lancevicius has a diverse work experience spanning multiple roles and industries. Mindaugas began their career as a Security Guard at Foralis in 1999 and later worked as a Kitchen Worker at Paul Bunyan Cook Shanty from 2000 to 2001.

In 2002, Lancevicius joined UAB Lintel, where they held various positions such as Consultant, Quality Manager, and Project Manager until 2016. As a Quality Manager, they were responsible for service quality management, customer satisfaction, evaluation of consultants, and call flow management.

Since 2016, Lancevicius has been working at CUJO AI. Their roles at the company include Head of Customer Service, Head of Service Management, and currently, Head of the Network Operations Center. Mindaugas is responsible for managing these respective areas and ensuring smooth operations.

Overall, Lancevicius has demonstrated their versatility and expertise in different roles, showcasing their ability to adapt and excel in various work environments.

Mindaugas Lancevicius obtained a Master's degree in Telecommunications Management from Kaunas University of Technology in 2004. In addition, they obtained various certifications and completed courses in quality management, leadership, Microsoft Excel, personnel management, project management, and customer service between 2004 and 2015.

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Peers

Timeline

  • Head Of Network Operations Center

    January, 2021 - present

  • Head Of Service Management

    December, 2018

  • Head Of Customer Service

    June, 2016

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