Ferdiansyah has extensive experience in the hospitality industry, currently serving as a Guest Service Associate at Cunard since June 2024. Prior roles include Duty Manager positions at Pullman Jakarta Central Park and Saripacific Jakarta, as well as various management roles at Intercontinental Jakarta Pondok Indah, and Raffles Jakarta, where responsibilities ranged from front office supervision to customer service. Earlier in the career, Ferdiansyah held roles at Kempinski Hotels and Hotel Gran Mahakam, enhancing skills in guest relations and service. Educational qualifications include a Bachelor of Economics from STIE (2011-2015) and completion of secondary education at SMA 31 Jakarta (2004-2007).