Matthew MacEachern is an experienced professional currently serving as AVP of Claims Operations, with a strong focus on operational excellence and scalable claims strategy. With over 11 years in the industry, Matthew has a proven track record in business development, operations management, and team leadership. They hold a Bachelor of Science in Criminology (Business Option) and a Lean Six Sigma Project Management Certification (Yellow Belt). Notable achievements include establishing the first unrepresented claims operation in New Jersey, saving approximately $12 million in loss payment expenses, and consistently exceeding customer satisfaction KPIs.
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