Francesca Tarr

Francesca Tarr is an experienced Account Manager currently working at Visa since February 2024, focusing on UK&I Banking Clients within Visa Direct. Prior to this role, Francesca held multiple positions as a Customer Success Manager at Spendesk and SoPost, managing client campaigns across key sectors such as FMCG, beauty, and retail. Francesca's earlier roles at Bulb included Internal Complaints Lead, where significant improvements in complaints handling were made, and Experience Team Leader, managing a customer service team. Through various positions, including training roles and consultancy experiences at the University of Southampton, Francesca has developed strong skills in customer service, team leadership, and project management. Francesca holds a Bachelor of Arts in Geography from the University of Southampton.