Leanne Stewart's most recent work experience is as the Head of Operations at CurrentBody, a role they have held since August 2021. Prior to this, they worked as an Operations Manager at the same company from March 2020 to August 2021.
Before joining CurrentBody, Leanne worked at JD Sports Fashion plc, starting in November 2017 as a Customer Experience Executive - Delivery & Returns, before being promoted to Customer Experience Manager in October 2018. In these roles, they were responsible for reducing customer purchase orders, improving net promoter scores, analyzing customer journey data, managing carrier contracts and delivery processes worldwide, overseeing returns processes, and collaborating with the projects team on website builds across different territories and brands.
Prior to JD Sports Fashion plc, Leanne worked at D&J Henry Ltd starting in January 2010 as an Administration & Operations Manager, a role they held until October 2017.
Overall, Leanne has extensive experience in operations and customer experience management, with a focus on reducing purchase orders, improving net promoter scores, managing carrier contracts, overseeing returns processes, and collaborating on website builds.
Leanne Stewart obtained a Bachelor of Arts (BA) degree in Philosophy from The Manchester Metropolitan University. Additionally, they have earned the ILM Level 3 certificate in Leadership and Management from Birmingham Metropolitan College, Stourbridge Campus, and the ILM Level 5 certificate in Leadership and Management from COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED. The specific years and months of obtaining these certifications are not provided.
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